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First Check-In

This guide walks you through a basic guest check-in.

Before you start​

  • Confirm the reservation exists in your system.
  • Make sure the room is ready or can be assigned.

Steps​

  1. Open the Check-ins view.
  2. Search for the guest by name or confirmation number.
  3. Verify the reservation details.
  4. Assign a room (use Auto Assign if available).
  5. Click Check In and confirm.
  6. Share room access details with the guest.

What happens after check-in​

  • The room status updates to occupied.
  • Access codes are generated if smart locks are enabled.