Skip to main content

Morning Checklist

Start-of-day tasks to prepare for guest arrivals and ensure smooth operations.

Daily Preparation

Complete these tasks at the start of each shift.

Time Required: 10-15 minutes


Step 1: Check System Status

  1. Log in to AVA Streamliner
  2. Look at the top-right corner for status icons:
    • ✅ Green = All systems connected
    • ⚠️ Yellow = Check connection
    • ❌ Red = System offline

If you see yellow or red, check the Troubleshooting Guide.

Step 2: Review Today's Arrivals

  1. Go to Operations View → Check-ins
  2. Filter by Today's Arrivals
  3. Count expected arrivals
  4. Note any VIP guests (marked with a star ⭐)

Things to Check

For each arrival, verify:

  • Room is assigned
  • Room status is "Ready" or "Clean"
  • Special requests are noted

Step 3: Check Room Status

  1. Go to Housekeeping page
  2. Review room statuses:
    • 🟢 Clean/Ready
    • 🟡 Needs cleaning
    • 🔴 Maintenance needed

Priority Rooms

Focus on rooms for:

  • Early check-ins (guests arriving before standard time)
  • VIP guests
  • Extended stays checking out today

Step 4: Review Departures

  1. Go to Operations View → Check-outs
  2. Note rooms that should be vacated
  3. Flag any late checkouts

This helps housekeeping prioritize.

Step 5: Check Pending Tasks

Look for:

  • Unfinished check-ins from yesterday
  • Guest requests needing action
  • Maintenance issues reported

Quick Reference

Morning Checklist Summary

TaskLocationCheck For
System statusTop barGreen indicators
Today's arrivalsOperations View → Check-insGuest count, VIPs
Room readinessHousekeepingClean rooms
DeparturesOperations View → Check-outsLate checkouts
Pending itemsDashboardOpen tasks

Handoff Notes

At the end of your shift:

  1. Note any unfinished tasks
  2. Flag issues for the next shift
  3. Update any guest notes
  4. Log out if not continuing

Tips for Success

  • 🏃 Speed: Use keyboard shortcuts (press ? to see them)
  • Accuracy: Double-check VIP reservations
  • 👥 Team: Communicate room issues to housekeeping early
  • 📝 Notes: Add notes to reservations for anything unusual