Review Recent Guest Activity
Quick Setup
Use Recent (30 days) and Last Check-in to review activity fast.
This guide helps you review guest activity in Guest Management.
Go to: Main Menu β Guest Management
Quick Referenceβ
| View | What it shows | Use it for |
|---|---|---|
| Recent Guests card | Guests from the last 30 days | Daily activity checks |
| Activity column | Each guestβs check-in date | Spot recent arrivals |
| Filters β Activity | Recent or all guests | Focus on active guests |
Review Activityβ
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Review the Recent Guests card at the top.
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In the table, check the Activity column for check-in dates.
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Click Filters β Activity β Recent (30 days).
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Click Apply Filters.
β The list shows guests with recent activity.
Need full check-in history?
Use Check-In/Out Logs for complete reservation records.
Troubleshootingβ
Check-in date shows "Never"β
What you see: The Activity column shows "Never".
Fix:
- Confirm the guest has completed check-in.
- Refresh the page.
- Check Check-In/Out Logs for the reservation.
Recent guests count is zeroβ
What you see: The Recent Guests card shows 0.
Fix:
- Confirm there were check-ins in the last 30 days.
- Clear filters and refresh.
- Try again later if check-ins are still processing.
Still Stuck?β
Contact success@vouch-technologies.com if:
- β Recent activity does not match check-in records
- β Activity dates never populate
- β Guest Management fails to load
Helpful to include:
- Guest name and document number (if available)
- Date range you checked
- Screenshot of the Activity column