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Hardware Requirements

Quick Setup

Start with a tablet and reliable internet. Add room-access hardware based on your chosen flow.

This guide helps you prepare the minimum hardware for AVA.

Core requirements (both models)

  • Reliable internet connection
  • A tablet or kiosk with a camera
  • A stable power source near the front desk

Full self check-in

Recommended hardware:

  • Guest device: kiosk or tablet at the front desk
  • ID capture: device camera (passport/ID scanners are not supported)
  • Optional face verification: front-facing camera
  • QR signage: printed QR code for mobile check-in
  • Room access hardware: smart locks, keycard encoder, or lockers

Assisted check-in

Recommended hardware:

  • Staff tablet: used for guest lookup and check-in
  • ID capture: device camera (passport/ID scanners are not supported)
  • Optional room access: smart locks or keycard encoder

Room access hardware

Choose one:

  • Smart locks: PIN codes for guests
  • Keycard encoders: physical keycards at the front desk
  • Lockers: code-based access for key pickup

See Room Access Options for setup steps.