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Quick Start
If you already know your check-in model, go straight to the setup checklist.
This guide helps you choose the right AVA setup and get your first property live.
The two check-in models
- Full self check-in: Guests complete the check-in flow on a kiosk or QR link.
- Assisted check-in: Staff completes check-in on a tablet with guest handoff.
Use the model that matches your front desk workflow. You can enable room access in either model.
What setup usually includes
- Check-in model selection (self or assisted)
- PMS connection (supported PMS or AVA PMS)
- Payment and deposit rules (optional)
- Guest data and identity checks
- Check-in rules and room readiness
- Room access setup (optional)
- Plan and billing basics (free vs paid)
- A quick go-live test
Recommended path
- Decide on your check-in model.
- Confirm your PMS choice (supported PMS or AVA PMS).
- Review plans and billing.
- Run the setup checklist.
- Complete your first check-in.