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Handle Multiple Reservations Efficiently

High-Volume Tip

Use Table View and the search box to process guests faster during busy periods.

Streamliner processes reservations one at a time for accuracy. Use these workflows to handle groups and busy check-in periods efficiently.

TaskBest Approach
Group room assignmentsPre-assign in PMS, then confirm individually
Tour bus arrivalUse rooming list and process by room number
Conference check-inSet up dedicated desk, work alphabetically
Bulk status changesMake changes in PMS, let them sync

Efficient Check-In Workflow​

Morning Preparation​

  1. Open Operations View → Check-ins early
  2. Switch to Table View for a compact overview
  3. Sort by arrival time or room number
  4. Note VIP guests and special requests

Processing Tips​

  1. Search first: Type guest name or room number instead of scrolling
  2. Pre-assigned rooms: Handle these first (faster)
  3. Problems separately: Flag issues and return to them after the rush
  4. Auto-assign: Use this when available to let the system pick a matching room

Handling Group Bookings​

Before the Group Arrives​

  1. Set up the group block in your PMS
  2. Pre-assign rooms in PMS
  3. Print or download a rooming list
  4. Wait for sync to Streamliner

During Group Check-In​

  1. Set up a dedicated check-in area
  2. Check in the group leader first
  3. Work through the rooming list room-by-room
  4. Hand out keys in order
  5. Track completion on your list
info

Group reservations are managed in your PMS. Changes sync automatically to Streamliner.

Efficient Check-Out Workflow​

  1. Open Operations View → Check-outs in the morning
  2. Use Table View to see all departures at once
  3. Ask guests for room number (faster than name lookup)
  4. Use search to find quickly
  5. Click Check Out and confirm
tip

Coordinate with housekeeping - they see room status updates immediately when you check guests out.

View and Search Tips​

When to Use Each View​

ViewBest For
Card ViewSeeing guest photos, detailed info, training
Table ViewHigh volume, quick scanning, sorting

Search Shortcuts​

  • Partial names work: "John" finds "John Smith"
  • Room numbers are fastest
  • Confirmation numbers work for specific lookups

What the System Does NOT Support​

The current system does not support:

  • ❌ Selecting multiple reservations at once
  • ❌ Bulk check-in with a single click
  • ❌ Mass room assignments
  • ❌ Bulk message sending

Workaround​

For true bulk operations:

  1. Make changes in your PMS (Cloudbeds, Opera, Mews)
  2. Wait for changes to sync (usually seconds)
  3. Confirm in Streamliner individually

Common Scenarios​

Conference (50+ guests)​

  1. Pre-assign rooms in PMS
  2. Print rooming list
  3. Set up registration desk
  4. Process alphabetically by last name
  5. Have conference materials ready

Wedding Party (20 rooms)​

  1. Group rooms together in PMS
  2. Check in organizer first
  3. Share rooming list with the party
  4. Handle special requests as you go

Tour Bus (30 guests)​

  1. Get manifest from tour leader
  2. Pre-stage key cards by room number
  3. Process by room number sequence
  4. Tour leader handles any issues

Still Stuck?​

Contact success@vouch-technologies.com if:

  • ❌ PMS changes aren't syncing during a group arrival
  • ❌ You need help setting up group workflows
  • ❌ System is slow during peak periods