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Social Sign-In Not Completing

Quick Setup

Most fixes take under 2 minutes. You can try them on the login screen.

This guide helps you finish social sign-in when the login page does not move forward.

ProblemWhy It HappensDo This
You return to the login screen after social sign-inThe sign-in callback did not finishRestart the social sign-in flow
You see code= and state= in the address barThe callback stayed on the login screenReturn to Login and try again
You wanted to link from ProfileYou started from the wrong pageStart again from Profile → Social sign-in

Step-by-step fix​

  1. Go to the Login screen.

  2. Select your social sign-in button.

  3. Complete the provider steps in the popup or new tab.

    ✓ You should return to the login screen and continue to your next page.

  4. If the login screen stays open, return to Login and try once more.

  5. If you are linking from Profile, start from Profile → Social sign-in.

Troubleshooting​

Login page shows code= and state= in the address bar​

What you see: The login screen shows a long URL with code= and state=.

Fix:

  1. Open the Login screen again.
  2. Start the social sign-in flow from the login screen.

Social sign-in returns you to the wrong page​

What you see: You start from Profile, but you land on Login.

Fix:

  1. Go to Profile → Social sign-in.
  2. Start the social sign-in flow again.
  3. Complete the provider steps.

What you see: The provider popup closes and nothing happens.

Fix:

  1. Allow popups for AVA.
  2. Start the social sign-in flow again.

Still Stuck?​

Contact success@vouch-technologies.com if:

  • ❌ The login screen never moves forward after several tries
  • ❌ You keep landing on the wrong page after social sign-in
  • ❌ You see a system error message

Helpful to include:

  • Screenshot of the address bar
  • Time the issue started
  • Steps you already tried