Skip to main content

Security Overview

Security settings control who can complete check-in, how identities are verified, and how documents are validated.

What's Covered​

  • On-Property IP Whitelist: Limit on-property check-in to approved networks and kiosks.
  • Accepted Travel Documents: See which IDs are allowed and when passports are required.
  • Facial Verification: Tune verification thresholds and review alerts.
  • Document Checks: Enable authenticity checks and review document number warnings.
  • Last-4 Confirmation Lookup: Let guests find reservations faster in Self Check-In.
  1. Add hotel Wi-Fi and kiosk networks to the IP whitelist.
  2. Choose a facial verification mode and set thresholds.
  3. Decide whether to enable document authenticity checks.
  4. Train staff on how to respond to warnings and failed checks.