Update Room Restrictions and Notes

Quick Update

Most edits save in under a minute. You can update one room or many at once.

This guide helps you manage room restrictions and notes used during room assignment.

Go to: Rooms

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Quick Reference

Task	Where to click	Result
Find a room	Search bar	List filters to matching rooms
Sort by room number	Room Number column header	Rooms sort as 1, 2, 10
Edit one room	Edit	Room metadata modal opens
Bulk update	Select rooms → Bulk update metadata	Bulk update modal opens
Bulk delete rooms	Select rooms → Delete rooms	Delete confirmation opens
Clear selection	Clear selection	No rooms are selected

Find a Room

1. Go to Rooms.

2. Use the Search bar to enter a room number or room type.

   ✓ Matching rooms appear in the list.

Sort the Room List

1. Click Room Number to sort ascending.

2. Click Room Number again to sort descending.

   ✓ Room numbers sort naturally, like DK(1), DK(2), DK(10).

Edit Room Metadata

1. Find the room and click Edit.

2. In Gender Restrictions, choose one:

   • No restrictions
   • Restrict to specific genders → select Male or Female

3. In General Information, enter any notes or special instructions.

4. Click Save.

   ✓ You see "Room metadata updated successfully".

Bulk Update Multiple Rooms

1. Select room checkboxes.

2. Click Bulk update metadata.

3. Choose what to change:

   • Gender restrictions (keep, clear, or set to a specific gender)
   • General information (keep, replace, or clear)

4. Click Apply Changes.

   ✓ A success message shows how many rooms were updated.

Delete Multiple Rooms

1. Select room checkboxes.

2. Click Delete rooms in the selection bar.

3. Confirm by clicking Delete rooms again.

   ✓ A message shows how many rooms were deleted.

Before you delete

Rooms assigned to active or upcoming reservations may fail to delete. Move or cancel those reservations first.

Tips

• Use General Information for housekeeping notes or special handling.
• Keep restrictions to your property policy to avoid room assignment issues.

Troubleshooting

"A PMS room identifier is required"

What you see: The edit modal closes with a warning.

Fix:

1. Confirm the room has a PMS room ID.
2. Sync rooms from your PMS.
3. Try again.

Bulk update shows partial success

What you see: "Updated X rooms. Y failed."

Fix:

1. Review the rooms still selected.
2. Retry the bulk update.

Bulk delete shows partial success

What you see: "Deleted X rooms. Y failed."

Fix:

1. Review the rooms that failed to delete.
2. Remove active or upcoming reservations from those rooms.
3. Try the delete again.

Save fails

What you see: "Failed to update room metadata."

Fix:

1. Refresh the page.
2. Try saving again.

Still Stuck?

Contact success@vouch-technologies.com if:

• ❌ You cannot edit any rooms
• ❌ Bulk updates keep failing
• ❌ Rooms are missing after a sync

Helpful to include:

• Room number or PMS room ID
• Screenshot of the error
• Time the issue started

Related Guides

• Access Code Management
• Room Access Overview
• Check-In/Out Logs