Purpose of Stay
Quick Setup
Add a short list of visit reasons (Business, Leisure, Medical) for guests to select during check-in.
Purpose of Stay lets you define the dropdown list guests use to explain why they are visiting.
Where to Find It
Settings → Check-In → Purpose of StayQuick Reference
| Field | What It Controls | Guest Impact |
|---|---|---|
| Code | Internal short code (unique) | Used for reporting and exports |
| Description | Guest-facing label | Shown in the check-in dropdown |
| Visibility | Whether the field appears | Guests only see it when enabled |
Enable the Field
If Purpose of Stay is hidden, guests will not see the dropdown.
- Go to Settings → Check-In → Purpose of Stay
- Click Make Visible when prompted
You can also enable it in Registration Fields.
Add a Purpose
- Enter a Code (short, unique - for example:
BUS,LEI) - Enter a Description (what guests see)
- Click Add Purpose
- Repeat for each option
- Click Save purpose of stay options
No Translations
Purpose descriptions are shown exactly as entered. Choose wording that works for your primary guest language.
Recommended List (5-8 Options)
- Business
- Leisure / Vacation
- Medical
- Education / Training
- Event / Conference
- Family Visit
- Transit / Stopover
- Other
Troubleshooting
The dropdown does not appear
What you see: Guests never see Purpose of Stay
Fix:
- Make sure Purpose of Stay is Visible in Registration Fields
"Purpose code is required" error
What you see: Cannot add a new item
Fix:
- Enter a short Code and a Description
"Duplicate code" error
What you see: Add button shows duplicate warning
Fix:
- Use a unique code (codes are case-insensitive)
Related Settings
- Registration Fields - Show or hide the field
- Check-In Policy - Age and time rules
Need Help?
Contact success@vouch-technologies.com if:
- ❌ The list does not save
- ❌ Guests do not see the dropdown
- ❌ You need help with reporting requirements
Helpful to include:
- Screenshot of your Purpose of Stay list
- The codes and descriptions you tried