Skip to main content

Manage Room Types

Quick Setup

Adding or editing a room type takes about 2 minutes.

This guide helps you create, edit, and delete room types in AVA.

Go to: Rooms

AVA PMS only

The Room Types tab appears only when your PMS is AVA.

Quick Reference​

TaskWhere to clickResult
Open room typesRoom Types tabRoom types list opens
Create a room typeAdd Room TypeCreate form opens
Edit a room typeManageEdit form opens
Delete a room typeDelete → DeleteRoom type is removed
Search room typesSearch room typesList filters to matches

View Room Types​

  1. Go to Rooms.

  2. Select the Room Types tab.

    ✓ You see the list with Room Type, Description, Capacity, and Rooms.

Create a Room Type​

  1. Select Add Room Type.

  2. Enter the Name.

  3. Optional: Enter a Description.

  4. Optional: Enter a Default Capacity.

  5. Click Save.

    ✓ You see "Room type created".

Edit a Room Type​

  1. Find the room type.

  2. Click Manage.

  3. Update the fields you need.

  4. Click Save.

    ✓ You see "Room type updated".

Delete a Room Type​

  1. Find the room type.

  2. Click Delete.

  3. Confirm by clicking Delete again.

    ✓ You see "Room type deleted".

Before you delete

If rooms still use the type, deletion may fail. Update those rooms first.

Search Room Types​

  1. Use Search room types.

  2. Enter a name or description.

    ✓ The list updates as you type.

Tips​

  • Use clear names like "Deluxe King" or "Standard Twin".
  • Keep capacity aligned with your PMS room rules.
  • Add descriptions for quick staff reference.

Troubleshooting​

"Failed to load room types"​

What you see: A red error message at the bottom of the list.

Fix:

  1. Refresh the page.
  2. Try again after a minute.

"Room type is still assigned to rooms"​

What you see: A delete error message.

Fix:

  1. Move rooms to another type.
  2. Try the delete again.

"Save" stays disabled​

What you see: The Save button is gray.

Fix:

  1. Enter a Name.
  2. Remove any empty spaces.

Still Stuck?​

Contact success@vouch-technologies.com if:

  • ❌ The Room Types tab does not appear
  • ❌ Room types fail to save after multiple tries
  • ❌ You cannot delete any room types

Helpful to include:

  • Room type name
  • Screenshot of the error
  • Time the issue started