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Check-Out

Use the Check-outs view to process departures and turn rooms over for housekeeping.

Where to find it​

Open the Operations view and select the Check-outs tab.

Check out a guest​

  1. Find the reservation by guest name or room number.
  2. Review any notes or balance concerns.
  3. Click Check Out.
  4. Confirm the checkout.

What happens after checkout​

  • The room moves to a cleaning status.
  • Housekeeping can begin room turnover.
  • Access codes are disabled if smart locks are enabled.

Early checkout​

If a guest leaves early, complete checkout and follow your PMS rules if required.

If checkout is blocked​

Some hotels require PMS processing for early or special cases. Complete the PMS checkout first, then return to Streamliner.